top of page

Returns & Exchanges

Here at Hudson Dwellers we truly do value your business and support. Please notify us if there are any issues with your order and we will work hard to correct and remedy the issue.

 

We offer a 30 day return/exchange policy

Item must be in new un-worn condition.  As a small business and with increased shipping costs, we do-not offer free return/exchange shipping. If the item was local pickup there is no shipping costs for returns or exchanges.

 

When returning/exchanging your item we ask you please add insurance for the value of the item. (Ex: If the item/s you are returning cost $75, please make sure your shipping package is insured for at least that amount) . Please return item in original packaging. Once item is received we will refund to the payment method used for the order. Please allow 3-6 business days from the time item is received for the funds to be credited back to your account/card.

*If the item is lost/damaged in the mail we cannot process a refund. Please contact your chosen shipping company for compensation.

​

For exchanges please indicate what item/s and size/s you want to exchange for.  Buyer is responsible for all exchange shipping costs.  Please see sizing information before ordering to ensure a proper fit.

​

Please use below form and include the following information:

1.Full Name  | 2.Order Number | 3.Indicate Return or Exchange 

4. Shipping or Local | 5. Reason for Return/Exchange

Thanks for submitting!

bottom of page